Visual Voca may collect the following information to provide our services: • Learning progress and memorization status • Quiz results and scores • App usage records • Device information (OS version, device model)
The collected information is used for the following purposes: • Saving and restoring learning progress • Improving service quality • Providing personalized learning experiences • Analyzing and fixing app errors
• Learning data: Stored on device until app deletion • Service usage records: Retained for 1 year from collection date, then deleted When you delete the app, all learning data stored on your device will be deleted.
Visual Voca does not share your personal information with third parties in principle. However, exceptions are made in the following cases: • When you have given prior consent • When required by law or requested by investigative authorities following legal procedures
Visual Voca will promptly delete personal information when it is no longer needed due to the expiration of the retention period or achievement of the processing purpose. • Electronic files: Permanently deleted using irreversible methods • Physical records: Shredded or incinerated
You may exercise the following rights at any time: • Request to view personal information • Request corrections if there are errors • Request deletion • Request to stop processing You can delete data directly in app settings or remove all data by deleting the app.
Visual Voca implements the following technical measures to safely manage your personal information: • Encrypted storage of personal information • Installation and regular updates of security programs • Access control management
Visual Voca has designated a privacy officer to oversee personal information processing and handle user complaints and grievances. • Team: Visual Voca Development Team • Email: support@visualvoca.app
This privacy policy may be updated due to changes in laws, policies, or security technologies. Any changes will be announced through in-app notifications at least 7 days before implementation.
Effective Date: January 1, 2024